We’re excited to announce a new addition to our platform: the Viewer Role. Designed with MSPs in mind, this role allows their customers to get a topline view of what’s going on with their domains, without enabling them to edit any settings in the panel. This ensures that critical configurations remain secure and unchanged.

This new Viewer Role is available for both the Domain Group and Domain levels. The main difference between them is that the Group level Viewer role automatically gets permissions for every new domain added to that Group.  

The Viewer Role can be conveniently assigned through the Domain Management, Domain Group Management, and User Management pages.

Key Features and Functionalities for Viewer Roles

Individuals with a Viewer Role on the EasyDMARC platform are able to access the following pages:

• Dashboard
• All Domains
• Aggregate, Failure and TLS Reports
• Reputation Monitoring (for permitted domains only)
• All pages under the Tools section 
• Personal Settings 
• Organizations’ pages 

Those with Viewer Roles are also able to export CSVs/PDFs of Aggregate Reports, Failure Reports, and TLS Reports for their domains.

However, Viewer Role users can’t perform actions related to domains, domain groups, or user management. They also can’t apply Labels or add domains to Reputation Monitoring.

Click here for the detailed overview of all Roles and their permissions on the EasyDMARC platform.

The addition of this Viewer Role is another way we are showing our commitment to providing flexible, secure, and user-friendly solutions for our MSPs and their customers. We are continually developing more enhancements to our platform and services, so keep an eye out for future updates.