Last week, we announced important improvements to our Permissions Management system to better align with users' roles within their organizations. Now, we’re pleased to share some enhancements to our alerting system to ensure alerts are based on domain-level permissions.

Our latest improvements for alerting management include:

• Organization Owner, Organization Admin, and Product Admin can:

  • Create alerts for all domains added to the Organization
  • Edit and view all alerts created for all domains added to the Organization
  • Add recipients for the alerts from and outside the Organization
  • Edit and view all alert logs generated for every domain added to the Organization.

• Product Editor can:

  • See the alert logs for all the domains on the platform
  • Create and edit alerts for all domains, but can’t add other recipients for the alerts.

• Domain Group Admin and Domain Admin can:

  • Create, edit, and view alerts only for the domains they have access to.
  • Add other recipients for the managed domains.

• Domain Group Editor and Domain Editor can:

  • Access alert logs and notifications only for the domains they have access to
  • Create alerts only for the domains they have access to
  • Edit and view only the alerts they have set up
  • Manage alert logs only for the domains they have access to.

We are sure these changes will help you better manage the Reporting, Reputation Monitoring, and Alerting for your domains. 

If you have any questions about alerting or permissions management for your customers or your organization, please contact our Support Team.