In our efforts to continually improve the user experience of our platform, we’ve redesigned our User Management section to enhance how administrators manage users, roles, and access. This is particularly relevant for teams managing multiple domains or customers.

Key Features and Improvements

Updated User Management Page

The User Management table has been enhanced to give administrators better visibility and control:

• Clearly see a user’s status (Active or Pending).
• View the roles assigned to each user.
• Resend invitations directly from the table for users who haven’t yet activated their accounts.
  
  

Redesigned Invite Flow

We’ve reimagined how you invite users to your organization:

• Simplified role selection lets you assign the correct permissions faster.
• Improved permission structure makes it easier to view and edit user access levels.
• You can now assign multiple roles across different products and domain groups (e.g., Product Admin for EasySender and Domain Group Admin for a specific group in EasyDMARC).
  
  

Role Hierarchy and Conflict Prevention

To reduce confusion and potential access issues, we’re now enforcing role hierarchy rules:

• Users can no longer have conflicting roles, such as:
  
  

  • Organization Admin and Domain Group Admin
  • Domain Group Admin and Domain Editor within the same group
  • Product Editor and Domain Editor for the same product
    
    

If a conflicting role is selected during setup, the system will display a clear error message prompting you to adjust the selection.

Please note: Existing users with conflicting roles will retain access for now. However, when admins attempt to update these users’ permissions, they’ll be required to resolve any conflicts.

Invitee Verification

To ensure better control and prevent mass or fraudulent invites, we’re introducing Invitee Verification, which works as follows:

• Admins can invite up to five users per invitation.
• Each invitation is valid for 48 hours.
• Users appear as Pending in the User Management page with a visible countdown.
• If the invite is not accepted within 48 hours, the user is automatically removed.
• Admins can revoke invitations at any time or resend them if needed.
  
  Stay tuned for more updates as we build toward an even better management flow.